FAQs

To make a purchase, browse our wide selection of products through our website. Click on your desired product and select your preferences. Add the item to your cart and continue shopping.

For further assistance or any technical issues, please contact our team at the email address or contact number on the website.

In rare cases, a product may be available when you place an order but sold out by the time, we process the order. Should your items be out of stock, our customer care team will notify you directly at the earliest opportunity in order to assist you with a replacement.

Yes, we deliver all over UAE, however the delivery charges vary based on the Emirate where you instruct us to deliver.

Due to the wide range of world-class ingredients that go into all our charmingly crafted chocolates, all our products contain dairy and nuts or traces of nuts.

Please store the products in dry location between constant 18-20 Degrees temperature. Refrigeration of products may cause blooming or may absorb smell from the environment. Here are a few ways to keep our products in good condition.

• Nothing ruins great chocolate faster than heat – avoid humidity and direct sunlight.
• For freshness of unopened products, please check the best before date.
• Never leave your chocolates in the car.
• And please, don’t store your chocolates near odours.

We deliver flavors as per your order and endeavor to maintain the visuals as you see on the website as much as reasonably possible. The pictures on the website are often taken from specific angles, light conditions and are virtually decorated for visual appearance suitable for website, so variation is possible. Also, in the world of chocolates, we keep on bringing new shapes, colors, and molds, so the flavors you choose could have found new shape and design. Further chocolates may be placed in a box in  different ways but the flavors you selected on the website will be delivered.

We couldn’t be more excited to help make your day even more wonderful. Please contact at our e-mail address with your details and a dedicated staff member will be in touch. Note that the prices, delivery times and minimum order quantity will be advised after we have received information on your customized requirements.

We understand that your Corporate Gift is not just a gift, it represents your brand value. We handle corporate gifting with utmost care, taking care of the branding requirements advised to us.  Please contact at our e-mail address with your details and a dedicated staff member will be in touch. Note that the prices, delivery times and minimum order quantity will be advised after we have received information on your customized requirements.